Hostaway won Fast Company's Most Innovative 2026. It's still a dashboard. You still run the operation. Restora runs it for you — at a fraction of the price.
Hostaway is one of the fastest-growing STR platforms. But fast growth hasn't fixed the operational problems hosts face every day.
Hostaway users consistently report Airbnb pricing sync issues — rates not updating, calendar conflicts, double bookings. The platform's most critical function fails at the worst times. Restora's autonomous pricing doesn't rely on fragile third-party sync — it manages pricing directly and continuously.
Hostaway negotiates rates per listing. Two hosts with identical portfolios can pay drastically different amounts. The per-listing model means every property you add costs more. At 20 listings, you're paying $800+/month for a platform that still requires you to run the operation yourself.
Hostaway advertises 24/7 phone support. Users report they can't reach anyone — escalations go unresolved for days. When a guest issue erupts at 2am, "support" is a ticket queue. Restora's AI is always on. It handles issues in real time, without a support ticket.
Hostaway has 300+ integrations. But how many of those replace the operator?
| Feature | Hostaway | Restora |
|---|---|---|
| Guest messaging | ✓ Automated templates — rule-based, requires human review for nuanced messages | ✓✓ Fully autonomous — AI handles 80–90% of conversations without human input |
| Dynamic pricing | ~ Add-on — PriceLabs/AirDNA integration, extra cost; sync issues reported frequently | ✓✓ Autonomous pricing built-in — no sync, no add-on, no extra cost |
| Cleaning coordination | ✓ Task management and cleaner notifications — manual confirmation still needed | ✓✓ Autonomous scheduling, confirmation, and photo verification |
| Review management | ✓ Automated responses — batch processing, not real-time | ✓✓ Real-time autonomous responses in guest's preferred language |
| Pricing sync reliability | Reported issues — Airbnb sync problems cited in user reviews | Native — autonomous pricing eliminates sync dependency |
| Support availability | Claims 24/7 — users report unreachable support, multi-day resolution times | Actually 24/7 — AI responds instantly, never queues, never escalates slowly |
| Upsell automation | ~ Limited — basic add-on rules | ✓✓ Moment-based autonomous upsells (early check-in, late checkout, experiences) |
| Pricing model | $40+/listing/mo — negotiated, non-transparent, scales badly | $49/mo flat — same price for 1 listing or 100 |
| Autonomous operation | No — sophisticated dashboard, still operator-dependent | Yes — 80–90% of operations handled without human input |
| Integrations | ✓ 300+ integrations | ✓ All major OTAs — Airbnb, VRBO, Booking.com |
Hostaway is a great tool. But tools require operators. Restora is the operator — it makes decisions, handles guests, adjusts prices, and coordinates cleaners while you sleep.
Hostaway connects your listings and automates workflows. It's fast, modern, and well-integrated. You're still the one running it.
Restora handles 80–90% of your operation autonomously. You set the strategy. Restora executes every hour of every day.
Hostaway negotiates rates you can't compare or predict. Restora has one price. $49/mo. Always.
Get early access to Restora. $49/mo flat, fully autonomous, 24/7 AI that actually works.